WEBINAR

From First Call to Check-out: Build a Better Customer Journey in 2026

When customer communication lives in too many places, things fall through the cracks.

 

Join Podium and Kelly Christal, a long-time Podium customer and co-owner of the SD Mattress Firm franchises, to learn how a real team uses Podium tools to centralize communication, automate delivery verification, and create a smoother experience for customers.

 

You’ll learn:

  • Why having one text-enabled phone number matters
  • How a unified customer thread saves time and reduces errors
  • Where automations eliminate manual work and customer friction
Kelly Christal, Owner
Mattress Firm South Dakota
Madison Brown, Sales Manager
Podium
Dolli Kauvaka, Vertical Marketing Manager
Podium
Watch on-demand.
By submitting, you authorize Podium to text/call the number above with information/offers, possibly using automated means &/or AI-generated calls/content. Msg/data rates apply, msg frequency varies. Consent is not a condition of purchase. See terms. Text HELP for help & STOP to unsubscribe.