Podium for Home services

Your always-on AI CSR.

Fills your calendar

Meet Larry—your AI Employee that answers every call with Voice AI, collects the right information, and books directly so you can keep your schedule full and stay focused on your customers.

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Podium's AI Solution

AI tailored specifically for your home services business

Larry schedules appointments, answers questions about services, gathers the details you need, and helps your business convert more leads into real jobs.

Never miss a lead again. Larry answers your phone, chats, texts, and emails to qualify leads, recommend services, and schedule appointments. No lead falls through the cracks and your team can focus on the in-person customer experience.

State of the art AI responds in under 2 minutes and can jump between answering questions about services and selling maintenance plans to scheduling and finance options—24/7 while matching your business's tone and priorities. Calls turn into jobs booked directly with automatic reminders.

Let AI put in the work to drive repeat sales. Larry boosts revenue without additional headcount and follows up for new maintenance appointments or upsells.

Tailor your version of Larry to manage any of your sales conversations for any service or situation. It's always learning and can be trained for any scenario.

More reviews = more business. Avery AI sends review requests and responds to patients' online posts, helping you rank higher on Google.

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Never miss a call again

Turn calls into revenue with Voice AI built for home services.

Larry answers every phone call with voice 24/7, fielding service and scheduling inquiries, managing notes, and delivering great customer service.

0:000:00

AI CSR

Hey, you've reached Podium Heating and Air. My name is Jessica. How can I help you?

Customer

Hey, Jessica. My AC is out. I need somebody to come by ASAP to fix it.

AI CSR

Sorry to hear that your AC is out. Can I get your name?

Customer

Yeah, it's Eric.

AI CSR

Thanks, Eric. Is this the best number to reach you at?

Customer

It is.

AI CSR

Can I get the property address you're calling about?

Customer

Yeah, 1600 Digital Drive, Lehi, Utah.

AI CSR

The earliest available appointment time is Friday, April 4th at 7 o'clock a.m. What date and time would you like to schedule your appointment for?

Customer

7 a.m. is a little early. Can we do 9 a.m. on Friday?

AI CSR

That's not one of our available times. I have 10 o'clock a.m. available on Friday. Would you like to schedule for then?

Customer

Yeah, that works.

AI CSR

I've got that all noted down and we'll pass this information on to our team. A representative will reach out to confirm. Is there anything else I can help you with?

Customer

Yeah. Is there a charge or a cost to the service call?

AI CSR

Give me one moment. The cost of a service call is $95. Apply to service if proceeding. Is there anything else I can help you with?

Customer

No, that's great. Thanks a lot.

AI CSR

Thank you for calling podium heating and air. Have a great day.

0:000:00

AI CSR

Hi. Thanks for calling Podium Heating and Air. My name is Bella. How can I help you?

Customer

Hi. I'm just calling because I need a little bit of help with my AC. It stopped working last night.

AI CSR

Sorry to hear that your AC stopped working. Am I speaking with Abby Clark?

Customer

Yes.

AI CSR

Thanks, Abby. Is this the best number to reach you at?

Customer

Yes.

AI CSR

Thanks. Are you calling about the property at 1600 Digital Drive, Lehi, Utah?

Customer

Yes.

AI CSR

Give me one moment. What date and time would you like to schedule your appointment for the earliest available appointment time is today at 10 o'clock a.m.? Would that work for you?

Customer

Uh, no, but what do you have tomorrow afternoon?

AI CSR

Tomorrow afternoon we have an appointment available at 1 o'clock p.m. Would you like to schedule for then?

Customer

Uh, yeah, that's great.

AI CSR

One moment while I schedule your appointment in our system. I've got that all noted down and we'll pass this information on to our team. A representative will reach out to confirm. Is there anything else I can help you with?

Customer

Uh, yeah. How much is the service call going to cost?

AI CSR

Hang on a moment. The cost of a service call is $95 applied to the service and will provide an upfront estimate before work begins. Is there anything else I can help you with?

Customer

Uh, no, that's everything. Thank you.

AI CSR

Thank you for calling podium heating and air. Have a great day.

Try Voice AI

NEW!

The most intelligent AI for home services.

Advanced learning lets Larry instantly adapt to any scenario, manage complexity with nuance, and match your tone and goals.

Best in home services from day one.

Trained by industry experts across tune-ups, diagnostics, estimates, recalls, and compliance workflows. Larry blends trade expertise with real data from your system to give homeowners accurate answers every time.

Handles complex scenarios with your playbooks.

Larry mirrors your workflows and procedures, evaluates each situation—from emergencies to tune-ups to warranty calls—and chooses the right talk track to align with your business goals.

Learns instantly and stays consistent.

No scripts or coding. Just describe the change you want, and Larry updates instantly—applying that learning across all future conversations.

Knows your business.

Larry uses your calendars, memberships, customer profiles, pricing, and job history to personalize every interaction and move homeowners efficiently toward booking.

Complete control and full visibility.

See exactly how Larry reasons through your instructions and simulate changes before they go live—giving you total clarity and confidence in every outcome.

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Grow with us

9,000+ home services businesses
trust Podium.

“I just lost my best sales guy and by adding [the AI CSR], I feel like I got an even better one.”

Jay Villegas

Frontier Air Conditioning

“3x’d converted leads (from 12% to 34%) after implementing Podium AI.”

Reed Borton, Owner/President

Premier Heating

Median first response time has improved from 6.5 minutes to under 2 minutes.

Home Service companies using Podium

“We've had an exceptional experience with the AI CSR. I did not expect it to be this good! [AI CSR] has turned customers around for us. We had a customer come in super upset after hours and by the end of the conversation, the customer was thanking the AI and saying "I appreciate your help!”

Jeremy Altman, General Manager

Pride Air Conditioning & Appliance