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January 2025

Introducing Podium's New Homepage: Your Hub for Smarter Business Insights

<p><span style="font-weight: 300;">We are thrilled to announce the launch of Podium&#8217;s redesigned homepage—an intuitive, data-driven command center designed to help you unlock powerful insights and drive business success. This new interface brings your team&#8217;s activity, customer interactions, and key business metrics into one streamlined view, making it easier than ever to stay informed and make strategic decisions.</span></p>
<h2><strong>A Centralized View of What Matters Most</strong></h2>
<p><span style="font-weight: 300;">The new Podium homepage is more than just a facelift—it&#8217;s a smarter way to manage and grow your business. With real-time data and visual summaries, you can now:</span></p>
<ul>
<li style="font-weight: 300;" aria-level="1"><span style="font-weight: 400;">Track Team Activity:</span><span style="font-weight: 300;"> Monitor how your team is engaging with customers and managing tasks across Podium&#8217;s suite of tools.</span></li>
<li style="font-weight: 300;" aria-level="1"><span style="font-weight: 400;">Gain AI-Driven Insights:</span><span style="font-weight: 300;"> Leverage AI analytics to understand how your AI employee is enhancing operations and saving valuable time.</span></li>
<li style="font-weight: 300;" aria-level="1"><span style="font-weight: 400;">Monitor Key Metrics:</span><span style="font-weight: 300;"> From payment summaries to review performance, access crucial data to inform your strategies.</span></li>
</ul>
<h2><strong>Key Features of the New Homepage</strong></h2>
<h4><strong>AI Employee Dashboard</strong></h4>
<p><span style="font-weight: 300;">See how your AI employee is contributing to your business. Track appointments scheduled, messages sent, and the time saved—all customized to how your AI is trained and utilized.</span></p>
<h4><strong>Phones Activity Dashboard</strong></h4>
<p><span style="font-weight: 300;">For Podium Phones users, this dashboard provides insights into call volume trends, top-performing phone numbers, and call handling efficiency, helping you optimize staffing and customer service.</span></p>
<h4><strong>Payments Overview</strong></h4>
<p><span style="font-weight: 300;">Keep a pulse on your revenue with real-time data on payments received, outstanding invoices, and overall collection rates. This feature makes it easy to track cash flow and improve collection processes.</span></p>
<h4><strong>Bulk Messaging Metrics</strong></h4>
<p><span style="font-weight: 300;">Measure the effectiveness of your bulk messaging campaigns. View total messages sent, response rates, and link click-through rates to better engage your audience.</span></p>
<h4><strong>Lead Sources Insights</strong></h4>
<p><span style="font-weight: 300;">Discover where your leads are coming from. Identify top-performing channels and analyze trends to refine your marketing strategies.</span></p>
<h4><strong>User Leaderboard</strong></h4>
<p><span style="font-weight: 300;">Motivate and manage your team with performance rankings based on activity levels, response times, and task completion. Recognize top performers and encourage accountability.</span></p>
<h4><strong>Reviews Performance</strong></h4>
<p><span style="font-weight: 300;">Stay on top of your online reputation. Monitor average star ratings, total reviews, and customer engagement metrics from platforms like Google to understand and improve customer perception.</span></p>
<h4><strong>Customize Your View</strong></h4>
<p><span style="font-weight: 300;">Tailor your homepage to focus on the data that matters most to your business. Use filters to adjust metrics by timeframe or location, ensuring you always have relevant insights at your fingertips.</span></p>
<h4><strong>Share Your Feedback</strong></h4>
<p><span style="font-weight: 300;">We designed this update with your success in mind—and your feedback is essential to making it even better. Use the in-product feedback tool on each metric block or reach out to your Customer Success Manager (CSM) with suggestions.</span></p>
<h2><strong>Experience the New Homepage</strong></h2>
<p><span style="font-weight: 300;">Ready to see how Podium&#8217;s redesigned homepage can elevate your business? Log in now and explore your new hub for smarter insights and streamlined decision-making.</span></p>
<p><a href="https://www.podium.com/knowledgebase/s/article/Navigating-Your-Podium-Homepage"><span style="font-weight: 300;">Explore the New Homepage</span></a></p>
<p><span style="font-weight: 300;">Thank you for being a valued Podium user. We&#8217;re excited to continue supporting your growth and success!</span></p>


What's New in Podium: Introducing Podium's New Homepage–Your Hub for Smarter Business Insights

What's New in Podium: Introducing Podium's New Homepage–Your Hub for Smarter Business Insights - Podium